SHIPPING & DELIVERY

amberemotion delivers your ordered items in high-quality and durable jewelry packaging and calculates the shipping fee as follows : 

• 2.99 EUR to the following countries:
  Germany, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Great Britain, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain.
• 2.99 EUR to Switzerland
  Note: in case of Switzerland VAT must be paid to your customs office. For deliveries to Switzerland additional costs may be incurred by the buyer.
• to other countries we ship on request.
  Please send us your inquiry to: info@amberemotion.com .
  Deliveries to non-European countries may be subject to additional charges.

The delivery time for standard orders takes approximately 4-7 days.
The delivery time for products marked on request takes approximately 2-4 weeks.
The delivery time for individual products such as with e.g. personal engraving usually takes 7-10 days.

DELIVERY TRACKING

Upon dispatching of the ordered goods you will receive from us (by e-mail) the shipping number of your delivery. With this number you can easily track status of your delivery.
NOTE: any damages which took place during the transport must be reported immediately upon receiving to the deliverer.

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IMPORTANT!
ADDRESS FOR RETURN SHIPMENT

For returns please send our products back exclusively to our logistics center:

GelKoh GmbH
for amberemotion
Sachsenweg 9
59073 Hamm
Germany

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amberemotion is member of Landbell AG